Meeting Global Business Information Requirements with Enterprise Resource Planning Systems

The number of companies operate on a global scale is on the rise seeking profitable business opportunities in the global arena. Global businesses have unique information requirements due to the integrated businesses activities in geographically dispersed business units, sourcing up to date consolidated information from numerous business processes, operating in different time zones and managing globally dispersed supply chains. Enterprise resource planning systems (ERP) are widely adopted by global businesses to meet their information requirements. This research explores the co-alignment of ERP systems capabilities to global business information requirements for improved financial, customer, learning & growth and internal business process performance outcomes. It also identified that the organization size and globalization history have an impact on global business performance.